Store Policies


Any personally identifying information submitted through You and I Paint Inc.Service is subject to You and I Paint Inc. Privacy Policy, the terms of which are incorporated herein by reference.

 By using You and I Paint Inc. Services, you are expressly and/or impliedly consenting to receive communications, electronic or otherwise, from You and I Paint Inc.  For example, You and I Paint Inc. may send you newsletters about new You and I Paint Inc. features, special offers, promotional announcements and customer surveys via email or other methods.  For You and I Paint Inc. Canadian customers, your express and/or implied consent begins from the moment you utilize the You and I Paint Inc. Service, and lasts until you (a) inform You and I Paint Inc. that you no longer wish to receive such communications or (b) two years, whichever period is shorter.  If you no longer want to receive the newsletters, other promotional announcements or non-transactional communications, simply email and ask to be removed from such future correspondence.  

In addition, by utilizing the You and I Paint Inc. Service you expressly and/or impliedly consent to receiving electronic communications from You and I Paint Inc. relative to your purchase, including notices about your purchase (e.g., change in event time or venue or Payment Method, confirmation e-mails and other transactional information), and information concerning or related to the You and I Paint Inc. Service.  These communications are part of your relationship with You and I Paint Inc.  and you receive them as part of the You and I Paint Inc.  Service.  You agree that any notice, agreements, disclosure or other communications that You and I Paint Inc. sends to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.

NOTICE: Booking this event and attending at the venue means that you give consent for your photograph / video to be taken at the event for use by You and I Paint Inc. or the venue for any social media or promotional efforts such as Facebook & Instagram etc. and that you extend this consent to any minors that you have booked to attend.

You and I Paint Inc. will not sell your email address to any third party.



  • The term “Event” means the Event you or the person for whom you purchased the Ticket utilizes the Ticket to attend.
  • Payment Method – The term “Payment Method” means the method of your payment for the Ticket that you indicated during your purchase of the  Ticket.
  • All references herein to “you” or “your” shall mean and refer to the person who purchased the Ticket, and includes any persons that eventually utilize the Ticket to attend the Event.
  • The term “venue” shall mean the location where the Event will take place.
  • The term “Website” shall mean the website hosted by You and I Paint Inc.: (and all pages contained therein).
  • The term “Ticket” shall mean a revocable license or licenses which you or a person for whom you have purchased the  Ticket may utilize to attend the Event, and includes any gift Ticket purchased.


Domestic Shipping Policy

Shipment processing time All orders are processed within 2-3 business days If you’re located in Ontario.

Please allow two weeks maximum for incase of any COVID delays.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Email if you’re expecting a shipment you did not receive. 

Refund Policy

What is the cancellation policy?

Everything you need to know about refunds. Please note that: You may Cancel or Reschedule your Art Session 48 hours before event date. This only applies to our In-Person Public Events: however, there are no refunds or credits for unused tickets. Tickets may be transferred into another event with available seating. 

What if I missed my scheduled event?

Tickets may be transferred up to 48 hours after your scheduled event.

If you need to transfer, you can do so by emailing  Make sure you include the details of the reservation you need to cancel when you email us.

Can I change my reservation?

Please understand, while we want to be as flexible as possible, our events take planning, seats are limited, and our artists are compensated by tickets sold.
If you need to reschedule, you can do so by emailing us. Make sure you include the details of the reservation you need to cancel when you email us at

Can you refund my ticket?

There are no refunds or credits for unused tickets.